1. How to join Swensen’s Application membership
2. How to contact us, If I would like to report my problem about my privilege such as changing my information or does not receive point?
3. What are Swensen’s Application membership benefits?
4. Where membership privileges appear on Swensen’s app?
5. How does Swensen’s calculate earning points?
6. Which are the products and services do not qualify to earn points?
7. How to earn points?
8. How to check balancing points?
9. When does the earning point(s) will update in member account?
10. If I find incorrect points what should I do?
11. How to Collect coupon?
12. How to Redeem reward?
13. Does earned points to redeem rewards have expiry date?
14. Does earned points to upgrade/maintain Swensen’s Application membership level have expiry date?
15. How to update or maintain member tier?
16. What is Swensen’s Member Card
17. Type of Swensen’s Member Card
18. What is the privileges of Swensen’s Member Card
19. What is the price of Swensen’s Member Card?
20. How to add Swensen’s Member Card?
21. How to use your Swensen’s Member Card on Swensen’s Application?
22. How to renew Online Swensen’s Member Card?
23. How to edit member profile?
24. What are the contact channels?
25. Which number or where should I contact when I cannot purchase via Swensen’s Application and website or have other queries regarding the order made?
26. How to edit my online order?
27. What are the sizes of ice cream cake available for online purchase?
28. How long would the ice cream cake last outside of freezer?
29. Is there a minimum amount for credit card payment?
30. How can I track my order status?
31. What should I do if I want to change my email?
32. What should I do if I want to change my password?
33. What should I do if I forgot my email?
34. What should I do if I forgot my log in password?
35. What should I do if I would like to refund after paid with credit card?
36. What should I do if I would like to refund after complete payment via mobile banking?
37. How long does refund process for mobile banking takes?
38. How can I track my point reward?
39. What should I do if I don't receive tax invoice?